Publication
Aug 2013
This essay examines the importance of feedback on services provided by organizations to improve development, focusing specifically on the benefit of such feedback to aid organizations. The author further provides a set of principles that aid practitioners can use to design feedback loops with a higher probability of success.
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English (PDF, 19 pages, 249 KB) |
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Author | Dennis Whittle |
Series | CGD Essays |
Publisher | Center for Global Development (CGD) |
Copyright | © 2013 Center for Global Development (CGD) |