E-government and citizen-state relations: Evidence from a randomized information campaign with the Botswana Unified Revenue Service
Author(s): Markus Geray
Journal Title: Governance
Publisher(s): Governance
Publication Year: 2024
E-government services are often heralded as a silver bullet for governments willing to engage more meaningfully with citizens. Evidence on the effectiveness of these measures for improving citizen-state relations is scarce, however.